Case study · Delivery evidence

Turning retail transaction data into operating decisions

A non-invasive analytics and AI layer designed around an existing SaaS ERP for an Italian-Chinese supermarket operation.

The operating challenge

Transaction data existed, but inventory, workforce, and loss signals were fragmented. The business needed better decisions without replacing the operational ERP.

Designed intervention

01

Connected existing transaction data through a separate analytics layer.

02

Designed missing workforce and inventory-loss data modules.

03

Applied inventory forecasting and market-basket analysis to operational decisions.

04

Kept recommendations reviewable by operators rather than automating high-impact decisions invisibly.

Validation snapshot

These figures separate delivered scope from pilot validation. Each metric retains its measurement definition so product coverage is not mistaken for business impact.

51

stores covered

Cross-store sales, inventory, and operating analysis

289

legacy tables mapped

Fields, sources, and metric ownership documented

99.6%

reconciliation consistency

Daily sales and inventory metrics checked against source systems

77.2%

actionable inventory alerts

Alerts followed by replenishment, transfer, or stock-reduction action

21 min

median decision-data time

From a cross-store question to a reviewable answer

Cross-scenario architecture guide

Compare the retail decision layer, accounting multi-agent controls, and legal-AI provenance in one public guide while retaining each case’s evidence boundary.

Evidence boundary

The published metrics come from project records and describe the delivered scope and pilot validation. They should not be extrapolated as expected results for another organisation.

Discuss a comparable operating problem.

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