AI agents
Tool-using agents with explicit permissions, evidence, escalation, and human approval.
Custom AI Development
Turn a defined business need into a working AI system.
We design, build, integrate, and launch production AI software for teams whose needs cannot be met by an off-the-shelf chatbot.
Production-mindedEvaluation, permissions, logs, and handover
IntegratedERP, CRM, documents, APIs, and legacy systems
Model-flexibleArchitecture follows the problem, not a vendor
What we build
Custom development is appropriate when AI must operate inside a specific workflow or data boundary.
Knowledge systems
RAG and document intelligence with retrieval evaluation, citations, and access control.
Operational automation
Reliable workflows that combine deterministic rules, AI judgement, queues, retries, and audit trails.
Production requirements
A demonstration is not a production system.
Evaluation
Representative test sets, accuracy criteria, regression checks, and failure analysis.
Security and control
Least-privilege access, tenant boundaries, sensitive-data handling, and action confirmation.
Operations
Monitoring, cost visibility, fallbacks, documentation, training, and accountable ownership.
Delivery method
Specify
Confirm users, workflow, data, integrations, and acceptance criteria.
Prototype
Resolve uncertain model and interaction questions with working software.
Build
Implement the system, integrations, controls, evaluation, and observability.
Launch
Pilot with real users, correct failure modes, train operators, and hand over.
Frequently asked questions
How much does custom AI development cost?
Cost depends on integration depth, data condition, risk controls, evaluation needs, and operating requirements. We scope the system after diagnosis rather than price only by screen count or model calls.
Do you build on a specific model provider?
No. We select models and infrastructure based on quality, latency, privacy, availability, and cost requirements.
Can AI integrate with an ERP that has limited APIs?
Often yes. Options include supported APIs, database replicas, scheduled exports, event streams, or controlled interface automation. The safest route depends on the ERP and permitted access.
Start with one concrete operating problem.
We will first clarify the workflow, evidence, data boundary, and outcome standard before recommending the next step.
Contact Onyx