Enterprise AI procurement

What should an enterprise AI RFP require?

A useful RFP describes the operating decision and evidence required—not a shopping list of AI features. Give vendors representative scenarios and constraints, require testable responses, expose full lifecycle cost, and make ownership, acceptance, handover, and exit explicit before proposals are compared.

OutcomeNamed workflow, users, baseline, and decision
EvidenceRepresentative tests and mandatory gates
CommitmentCost, ownership, acceptance, handover, and exit

Specify the work before the technology

Vendors cannot price or design responsibly when the request hides the real workflow and consequences.

Operating scope

Name users, triggers, inputs, systems, decisions, outputs, exceptions, volumes, service window, current baseline, and accountable owner.

Data and authority

Describe source systems, sensitivity, residency, identity, tenant boundaries, permitted reads and writes, approval points, retention, deletion, and prohibited actions.

Required integrations

State supported interfaces, system-of-record rules, environments, network constraints, audit events, state verification, migration dependencies, and who owns each endpoint.

Make proposals comparable and enforceable

Ask for evidence and contractual boundaries that survive beyond a demonstration.

Evaluation and acceptance

Provide representative common, edge, missing-data, adversarial, and high-impact cases; define metrics, thresholds, mandatory failures, retest rules, and sign-off owners.

Delivery and operations

Require milestones, dependencies, staffing, security review, change control, monitoring, incident response, support levels, cost controls, recovery, and rollback.

Commercial and exit terms

Separate discovery, build, licences, models, infrastructure, integration, operations, and change costs; define IP, data use, artefact ownership, portability, transition help, and deletion evidence.

How to issue a comparable AI RFP

Issue a structured context pack

Provide the workflow map, constraints, representative scenarios, data inventory, architecture boundary, decision owners, and unanswered questions.

Use a response matrix

Require each bidder to mark requirement, approach, evidence, dependency, exclusion, price basis, owner, and contractual status.

Run an evidence workshop

Test critical claims against supplied scenarios with business, engineering, data, security, legal, finance, and operations present.

Contract the acceptance path

Attach stages, deliverables, gates, change rules, payment triggers, service responsibilities, handover, and exit to the agreement.

Frequently asked questions

Should the RFP prescribe a model or cloud?

Only when an existing constraint genuinely requires it. Otherwise define outcomes and boundaries, then ask vendors to justify the architecture and switching path.

Is a polished demo enough to shortlist?

No. A demo can support discovery, but comparison should use representative inputs, reproducible evidence, disclosed dependencies, and lifecycle cost.

What should be priced separately?

Discovery, implementation, third-party licences, model usage, infrastructure, integration, migration, support, monitoring, change requests, training, handover, and exit.

Start with one concrete operating problem.

We will first clarify the workflow, evidence, data boundary, and outcome standard before recommending the next step.

Contact Onyx